Refund policy

Cancellation, Returns, and Refunds Policy:

Sales Final:  All sales are considered final, non-cancellable, and non-refundable. We do not accept returns for products.
Damaged Product Refund: Only If your product arrives damaged, you have the right to a refund. This does not affect your statutory rights. If your claim is valid, we will refund the purchase price. To initiate a refund request, contact our customer service team at contact@bellelance.com within twenty-four (24) hours of delivery. We may require photos of the product and a copy of your confirmation email. You will be responsible for the shipping cost.


Refund Process: Refunds will be issued based on the original payment method. If you paid via bank transfer, provide this information to our customer service team during the return initiation, so we can directly refund the amount to your account.
Requesting a Refund: To request a refund, contact our customer service team at contact@bellelance.com. Include the following details: your name, geographical address, order number, reason for the request, phone number, and email address.
Please note that this policy is subject to change, and it's your responsibility to review it periodically.